Managed IT

Computers Nationwide - Managed IT Services

As a respected and trusted Managed IT Services Provider, we appreciate your consideration of our firm to service and support for your IT infrastructure. Our technicians, architects and engineers are highly knowledgeable and are in-touch with the latest industry innovations in computers, servers, networks and cloud computing technologies. We strive for superior quality and your complete satisfaction with every aspect of our service.

Commitment to You - Managed IT Services - Computers Nationwide

Computers Nationwide Commitment to You

As your trusted managed IT service provider, our goal is to provide you with the highest standards of technology knowledge and support so that your business remains secure and leverage technology to give you a competitive edge in the marketplace. Our mission is to help ensure that your technology infrastructure is performing and secure so you can focus on running your business.

Maximum Uptime

Our goal and promise to you is quite simple: to do all we can to ensure your business enjoys maximum uptime.

What You Can Expect From Us As Your Managed IT Service Provider

  • 30 Day “No Questions Asked” Satisfaction Guarantee: If you’re not satisfied anytime in the first 30 days, you may cancel and pay only for service up to the cancellation date.
  • First quality service & every level of support for your entire IT infrastructure—from basic questions to complex issues—including implementation, user training, integration, remote and onsite service, asset management and more.
  • Experienced certified technicians, architects and engineers, to improve the security and performance of your environment.
  • An assigned experienced individual, familiar with your systems, processes and team that offers advice to help you leverage technology achieve your organizations objectives.
  • System administration, including provisioning, configuring, monitoring, managing, reporting and supporting your infrastructure at the level you choose.
  • Flexible support options that enable you to choose the plan that aligns with your business requirements.
  • Detailed Service Level Agreements that define expectations.

How Computers Nationwide Can Help Your Company With an RMM Solution

Monitor All Devices - Managed IT Services - Computers Nationwide

RMM Tools give computers Nationwide the ability to monitor all the devices on a network. These devices include Servers, workstations, printers, routers, switches and wireless networks all which are monitored through service dashboards. The Service Dashboards give us the ability to see the current health status of your networked devices and allows us to proactively remediate issues without you even knowing.

Tired of the inconvenient times that your computer decides to push windows updates? We can manage and monitor windows updates to make sure that your computer only receives the ones that it needs to and that they run based on your schedule.

Our RMM tool gives us the ability to track the assets within your company. We can see all of the information about your devices remotely to ensure that they still are meeting your business needs. If your computer is outdated and can’t handle the work, we will know before you and will work to make sure all of your computers are up to today’s standards. Our Asset Management also allows us to track mobile devices in your company like company cell phones running Android and iOS operating systems. We can track the devices when they are lost or wipe them to protect important company data.

Key Features:

Service Dashboards - AVG Managed Workplace - Managed IT Services - Computers Nationwide

Service Dashboards

Have peace of mind that your services are addressing the business needs of your customers. Quickly take corrective action and see immediate results through our new services dashboard.

Task Automation - AVG Managed Workplace - Managed IT Services - Computers Nationwide

Task Automation

You can quickly resolve problems and free up valuable resources with advanced scripting capabilities to automate resolution of common issues, conduct system maintenance and perform administrative functions.

Insightful Reporting - AVG Managed Workplace - Managed IT Services - Computers Nationwide

Insightful Reporting

Our insightful reports help you support your clients and demonstrate your value before and after the sale. Our network assessments help you close new business.

Patch Management - AVG Managed Workplace - Managed IT Services - Computers Nationwide

Patch Management

Review, approve and automate deployment of security patches for Microsoft and other third party software to help ensure our customers are safe and secure.

Network Monitoring & Alerting - AVG Managed Workplace - Managed IT Services - Computers Nationwide

Network Monitoring & Alerting

Powerful capabilities alert you to potential issues – and help prevent or resolve them quickly. Supports over 500 applications and devices: from PCs and laptops to smartphones and network infrastructure.

Asset Management - AVG Managed Workplace - Managed IT Services - Computers Nationwide

Asset Management

Systematically track software and hardware on the assets you manage. Provide comprehensive reporting for your business.

Service Plans - AVG Managed Workplace - Managed IT Services - Computers Nationwide

Service Plans

Adopt industry standards and best practices delivered through a flexible centrally planned service delivery model.

Mobile Device Management - AVG Managed Workplace - Managed IT Services - Computers Nationwide

Mobile Device Management

Comprehensive monitoring and management of iOS® and AndroidTM devices helps to ensure mobile devices adhere to your security policies.

Premium Remote Control - AVG Managed Workplace - Managed IT Services - Computers Nationwide

Premium Remote Control

Remotely manage devices and support users by connecting to their Windows devices to resolve issues, transfer files, chat with the user and perform administrative tasks.

How Managed IT Services Can Benefit Your Company

Track Assets - Managed IT Services - Computers Nationwide
  • Preventative maintenance to address issues with your computers before they actually surface.
  • Offsite Data backup to protect your company from threats like theft, weather, hardware, software, and the biggest threat of all, ransomware! Ransomware affects many companies and renders computers or even whole networks useless causing hours or days of downtime including the loss of revenue.
  • Access to a knowledgeable and friendly IT staff that can help your company run smoothly and access to 24/7 emergency support. Access to a team of Certified IT techs ensures more experience than one internal IT Technician.
  • Discounts for choosing certain Managed services with a fixed rate.
  • We are partnered with vendors and can give you the best deals and save you time so that you don’t have to deal with the vendors.

Vendor Management

  • Coordinate with providers to resolve host related email & website issues
  • Advanced and Premium clients benefit from systematic tracking and reporting on internal software usage licenses to ensure compliance
  • Advanced and Premium clients benefit from negotiate, coordinate and identify purchasing power opportunities with telecom, internet, copier, printer and hardware & software vendors
  • Premium clients benefit from coordination responsibility with all hardware and software vendors.
Vendor Management - Managed IT Services - Computers Nationwide

Remote Support Agent

When an issue arises, you have the ability to contact computers Nationwide straight from your desktop using our remote agent.
Remote Support Agent - Managed IT Services - Computers Nationwide

Get back to what your business really needs you for…

Online security threats are serious business. Hackers and malware can sneak in and disrupt your operations, costing you time and money. Worse still, hackers, malware, and ransomware can take down your business completely.

Our business antivirus reduces that risk and disruption for you and guards against the latest threats: hassle and worry you just don’t need.

AVG AntiVirus Business Edition Key Features:

Network Antivirus - AVG AntiVirus Business Edition - Managed IT Services - Computers Nationwide

Network Antivirus

Guards against the latest threats

Better protection against even the newest malware thanks to cloud-based Real-Time Outbreak Detection and proactive AI Detection.

Our network antivirus helps your employees work with confidence by actively checking web pages before they click through and alerting them if it detects anything suspicious.

Data Safe - AVG AntiVirus Business Edition - Managed IT Services - Computers Nationwide

Data Safe

Encrypt & password-protect confidential business files

Our Data Safe technology helps encrypt and store your valuable company documents, or any other files onto a password-protected virtual disk on your PC.

File Shredder - AVG AntiVirus Business Edition - Managed IT Services - Computers Nationwide

File Shredder

Permanently delete unwanted files

Our advanced File Shredder securely deletes files to help prevent unintended recovery.

Firewall - AVG AntiVirus Business Edition - Managed IT Services - Computers Nationwide

Firewall

Your first line of defense

Our firewall helps keep your business moving because it protects against online security threats like spam, viruses, hackers and malware.

Smart Scanner - AVG AntiVirus Business Edition - Managed IT Services - Computers Nationwide

Smart Scanner

Won’t slow you down

Smart Scanner never sleeps and only scans your PC when you’re not working so it doesn’t get in the way. It does the hard work so you and your employees can focus on your business without costly distractions and delays.

File Server Security - AVG AntiVirus Business Edition - Managed IT Services - Computers Nationwide

File Server Security

Protects your files and business data

Your business files and customer data are critical to running a successful company. Our Windows file server security helps keep it safe, private and out of the hackers’ hands.

Identity Protection - AVG AntiVirus Business Edition - Managed IT Services - Computers Nationwide

Identity Protection

Shields passwords and credit card numbers

Being able to conduct online transactions safely shouldn’t be a worry. Our Anti-Spyware helps protect your identity from spyware and adware that tracks personal information.

LinkScanner - AVG AntiVirus Business Edition - Managed IT Services - Computers Nationwide

LinkScanner

Surf, search and download with confidence

Our Linkscanner® Surf-Shield checks webpages before they open in your browser and displays a safety rating in the search engine results to help you surf the web with more confidence.

Remote Management - AVG AntiVirus Business Edition - Managed IT Services - Computers Nationwide

Remote Management

Faster control from a single location

Remote management lets your administrator remotely install, update, and configure AVG across your PC devices—and entire computer network—from a single location. AVG automatically updates itself too, so you can be sure your business is protected against the latest threats.

Ransomeware Protection - AVG AntiVirus Business Edition - Managed IT Services - Computers Nationwide

Ransomware Protection

Protects against the newest ransomware

AVG’s multi-stage ransomware analysis combines static and behavioral tests, sandboxing, and other tecniquest to protect you from cyber criminals.

Managed IT Services Packages

Standard

  • AVG AntiVirus
  • Baseline Monitoring
  • Monthly Reports
  • Remote Support Agent
  • Premium Remote Access
  • Block of time option for support

Professional

  • Desktop Maintenance
  • AVG AntiVirus
  • Enhanced Monitoring
  • Mac PC Maintenance
  • Microsoft Patch Management
  • Monthly Reports
  • Server Diagnostics
  • Server Maintenance
  • Remote Support Agent
  • Remote Support Included

Professional Plus

  • Desktop Maintenance
  • AVG AntiVirus
  • Enhanced Monitoring
  • Mac PC Maintenance
  • Microsoft Patch Management
  • Monthly Reports
  • Server Diagnostics
  • Server Maintenance
  • Remote Support Agent
  • Monthly Onsite Support

Contact Us Today For a Free Quote

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