Unified Communications as a Service (UCaaS)

Now Introducing Unified Communications as a Service

UCaaS allows employees to easily find, connect and communicate with each other in real time using presence, instant messaging and voice. These internet-based tools gives the user the same experience from the desktop to mobile keeping work moving effortlessly.

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Put the power of unified communications to work! Key benefits of UCaaS:

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Work from Anywhere

A desk phone might as well be a ball and chain. To be successful in this virtual work environment, you need to have access to your colleagues, customers, business data, and applications on any device and any network…

  • Create more flexibility for your team! With UCaaS apps on your smartphone or tablet, your office is with you wherever you go
  • You’ll keep your personal mobile number private when placing business calls
  • Take advantage of a virtual meeting space

Improved Customer Service

Whether it’s placing orders or requesting support, customer inquiries are your number one priority. You’ll always be available for your customers when they call…

  • Routing inbound calls, queueing multiple calls, working remotely, and collaborating online with your customers
  • Never miss a call with the find me/follow me capabilities
  • Add a virtual call center into the same platform, giving your customers better service

Communication Simplified

Energize your team with interaction, collaboration, connection and enhanced productivity. UCaaS includes messaging, online meeting, and video/voice conferencing.

  • Easy-to-use desktop and mobile apps to integrate your mobile device with desk phone functions
  • Send and receive calls, instant messages and video calls from any device – keeping all communications in the same location
  • See the real-time status of co-workers

Elevate Your Phone System by Moving to the Cloud

Unleash the Power of Unified Communications as a Service with Computers Nationwide’s premiere partnerships. Our network partners are industry leaders in Unified Communications systems, ready to change the way your business communicates.
What is UCaaS?
What are some examples of UCaaS communication methods?
Can I customize UCaaS for my organization’s specific needs?

What is UCaaS?

These innovative cloud-based business telephone systems control the flow of calls into and out of an organization. They are used by companies of any industry and size, coordinating across multiple locations instantly and effortlessly via the Internet! They integrate with your business software applications and with your cell phone. UCaaS is now the current standard for business voice communication.

UCaaS service providers utilize voice over internet protocol (VOIP) and related internet protocol (IP) telephony technology to connect traditional business phone systems with instant messaging, video conferencing and related web services.

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What are some examples of UCaaS communication methods?

UCaaS is a cloud delivery model offering a variety of communication and collaboration applications and services to businesses. In this model, a service provider offers all the required telecom software, applications and services through the web.

This includes enterprise messaging, presence technology, online meeting, and video and voice conferencing. They also provide CRM integrations, call routing, interactive voice response and auto-attendants to enhance your customer experience. In addition, APIs, you can embed the cloud-based communication solution into your workflows and customize it to fit your needs!

Can I customize UCaaS for my organization’s specific needs?

You know what works best for your business. Mix-and-match user bundles and add-ons to build a service that meets your unique requirements. You pay only for what you need with a monthly charge for each user. Plus you can integrate with customer relationship management (CRM) applications like Salesforce and other business productivity tools such as Microsoft Outlook, Google apps and WebEx.

Budget Friendly Pricing

UCaaS offers communication services in a Software as a Service (SaaS) model where you pay a specified fee on a monthly basis to access what you need. This means you can customize your services to fit your needs. 

Monthly pricing by number of users or connections is affordable and predictable. Hosted PBX offers a fully managed, scalable solution without additional maintenance or support contracts. No upfront capital investment!

With our installment payment program, you can purchase brand-new phones and switches without having to pay for them all up front. Enjoy the flexibility to add users or capacity quickly!

Choose Your End-Points

You’ll have seamless access to your business communications from any device you choose.

But you don’t have to give up your desk phone if you don’t want to – in fact, you can have a state-of-the-art IP phone that’s fully integrated with the UCaaS apps. These internet-based tools gives the user the same experience from the desktop to mobile keeping work moving effortlessly.

This means your team can be productive from anywhere on multiple devices: desktop, laptop, tablets, or mobile phones using their business line identity!

Minimal Setup Required

Professional installation is available if you want it, not just if you meet a size or complexity threshold.

Our skilled Solution Architects and Trainers will work with you to ensure a smooth implementation. New features and functionality are added automatically with no new software or hardware to buy! Minimal IT support required — with tools, portals and assistance one button-push away, you manage your own phone system.

We offer training at your location so your employees can take full advantage of our feature-rich technology. Supplement your training with digital resources, including how-to-guides, tutorials and shortcuts!

Connectivity options

Can your Internet connection support HD voice and video without sacrificing quality or reliability? The answer is yes when you work with us.

Choose from connectivity options to help you find your ideal combination of speed, flexibility, and cost:

  • Ethernet access services
  • Managed high speed internet access with
    SD-WAN
  • Bring your own bandwidth with SD-WAN
  • 4G LTE Internet access with SD-WAN

No matter which option you choose,you’ll rest easy knowing that it’s all backed by our 100% service availability guarantee!

Computers Nationwide’s goal is to be the most reliable cloud-based communication provider for our clients. We’ve carefully selected to offer services from industry leaders in Unified Communications to provide your business with easy-to-use platforms with incredible capabilities. We take the security of your data and your team very seriously – ready to move your communication to the cloud?
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