As a respected and trusted Managed IT Services Provider, we appreciate you considering our firm to service and support your IT infrastructure. Our technicians, architects, and engineers are highly knowledgeable and are in touch with the latest industry innovations in computers, servers, networks, and cloud computing technologies. We strive to achieve superior quality and earn your complete satisfaction with every aspect of our service. These qualities and more make us the best choice for business IT solutions and services in Northern IL and Southern WI.
Your Trusted IT Partner for Reliable Growth
Proactive monitoring and management that keeps your business running smoothly.
IT Management in Northern Illinois and Southern Wisconsin
Computers Nationwide Commitment to You
As your trusted IT service management provider, our goal is to provide you with the highest standards of technology knowledge and IT support services to give you a competitive edge in the marketplace. Our mission is to help ensure that your infrastructure is performing optimally and kept secure so that you can focus on running your business.
Maximum Uptime
Our goal and promise to you is quite simple: to do all we can to ensure your business enjoys maximum uptime.
What You Can Expect from Us as Your Managed IT Service Provider
- 30 Day “No Questions Asked” Satisfaction Guarantee: If you’re not satisfied anytime in the first 30 days, you may cancel and pay only for service up to the cancellation date
- First quality service & every level of support for your entire IT infrastructure from basic questions to complex issues, including implementation, user training, integration, remote and onsite service, asset management and more
- Experienced certified technicians, architects and engineers to improve the security and performance of your environment
- An IT partner who understands the ins and outs of your systems, your processes, and your people — meeting with you every month to keep you moving forward
- System Administration, including provisioning, configuring, monitoring, managing, reporting and supporting your infrastructure at the level you choose
- Flexible support options that enable you to choose the plan that aligns with your business requirements
- Detailed Service Level Agreements (SLAs) that define expectations
How Computers Nationwide Can Help Your Company with an RMM Solution
Computers Nationwide uses Remote Management & Monitoring (RMM) tools to keep your network devices secure, up-to-date, and running smoothly.
Key Features of RMM
- Real-Time Monitoring
- Tracks servers, workstations, printers, routers, and more
- Proactively resolves issues before they affect you
- Managed Windows Updates
- Only installs necessary updates
- Runs updates on your schedule
- Asset Tracking
- Monitors device health and performance
- Flags outdated hardware for replacement
- Mobile Device Management
- Tracks company phones (iOS & Android)
- Locates or wipes lost devices to protect data
Key Features of Managed IT Services
Companies in Northern Illinois and Southern Wisconsin may decide to change the way they manage their technology for many reasons, such as outgrowing their current managed service provider (MSP) or finding they aren’t receiving enough cybersecurity protection. Here are some key features your MSP should offer:
How Managed IT Services Benefit Your Company
Managed IT services bring numerous benefits to companies in Northern Illinois and Southern Wisconsin, including the ability to focus on their core business objectives while ensuring their technology is always up-to-date, secure, and running optimally.
Overall Benefits
- Preventative maintenance to address issues with your computers before they surface
- Offsite data backup to protect your company from threats such as theft, weather, hardware, software, and the biggest threat of all, ransomware
- 24/7 access to a knowledgeable and friendly IT staff that can help your company run smoothly
- Access to a team of certified IT techs with more experience than one internal IT Technician
- Discounts for choosing certain managed IT services with a fixed rate
- Partnerships with vendors that can give you the best deals and save you time
Vendor Management Benefits
- Coordinate with providers to resolve host related email & website issues
- Systematically track and report on internal software usage licenses to ensure compliance
- Negotiate, coordinate, and identify purchasing power opportunities with telecom, internet, copier, printer, and hardware & software vendors
- Coordinate responsibility with all hardware and software vendors
Request a Managed IT Services Proposal
Meet with one of our Managed IT Services experts to discuss your
technology needs and receive a custom proposal based on the
findings.
Put Power Back in Your Hands with Managed EDR
What is Managed EDR?
Managed Endpoint Detection and Response, or Managed EDR, describes cybersecurity services that identify and defend against network endpoints, such as laptops, desktops, smartphones, tablets, servers, and virtual environments. These services may include 24/7 Security Operations Center (SOC), antivirus and antimalware, web filtering, and more.
Managed EDR helps businesses keep critical systems, intellectual property, customer data, employees, and guests safe from ransomware, phishing, malware, and other cyberattacks.
Why does my business need endpoint protection?
Criminals are constantly developing new ways to attack networks, take advantage of employee trust, and steal data. Smaller businesses may think they’re not a target, but that couldn’t be further from the truth. Small businesses now face the same risk of attack as an enterprise.
No matter what their size, businesses need reliable endpoint security that can stop modern attacks. Since most companies are subject to some form of compliance and privacy regulations, protection for endpoints is 100% necessary to help businesses avoid hefty fines and damage to their reputation due to a security breach.
Managed IT Services Packages from Computers Nationwide
All our Managed IT Services can be customized into a package unique to your business.
