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Elevate Your Customer Experience (CX) with AI Solutions

Elevate Your Customer Experience (CX) with AI Solutions

folder_openBusiness Solutions, Tech Tips, Unified Communications
In today’s fast-paced digital landscape, positive customer experience (CX) reigns supreme. Businesses are constantly innovating to meet changing consumer or client preferences. The customer experience is one aspect that every company must focus on to retain customers, grow their business, and be successful in this competitive marketplace. In times when inflation and economic instability are…
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3 Steps to a Comprehensive Security Threat Assessment

folder_openAccess Control Systems, Security Systems
This week’s blog features an article from industry leaders at Security Magazine with steps for conducting a thorough physical security assessment at the workplace. When there’s an internal or external event on the horizon, physical security is crucial. The best strategy is to conduct a comprehensive physical security threat assessment well before the event to…
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Navigating Data Privacy in 2024: Comprehensive Guide for SMBs

folder_openCyber Security, Tech Tips
From scrolling social media to filling out online applications, everything we do on the internet contributes to data collection. But data privacy remains a growing concern for consumers and businesses alike. Over the years, data privacy laws have changed – in the US and globally. Any organization collecting and using data must be aware and…
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What Cyber Security Issues are Important to CISOs in 2024?

What Cyber Security Issues are Important to CISOs in 2024?

folder_openCyber Security, Tech Tips
This week’s blog features an article from PwC about what cybersecurity topics are shaping the information security agenda in 2024… As a chief information security officer (CISO), you face an environment characterized by ongoing disruption and eroding trust. Emerging technologies and significant geopolitical events continue to affect the cyber security landscape, giving rise to new…
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The Future of Unified Communications: What’s in Store in 2024?

The Future of Unified Communications: What’s in Store in 2024?

folder_openUnified Communications
This week’s blog features an article from UC Today with insights regarding the industry outlook on unified communication trends & predictions for 2024. As we navigate the evolving landscape of work, the tools and methods we use for communication and collaboration are transforming at an unprecedented pace. Businesses are investing in cutting-edge technologies to keep…
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Cyber Security for Nonprofits: Protecting Donor Data

Cyber Security for Nonprofits: Protecting Donor Data

folder_openCyber Security
This holiday season, online charitable giving is expected to soar! Between the generosity of the holiday season and ease of making donations online, it’s a great time for nonprofits to fundraise. But bad actors are ready to pounce on unsuspecting donors and organizations. How can you protect your charitable organization and donor’s valuable data this season?…
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How to Create a Security-Focused Culture in Your Company

How to Create a Security-Focused Culture in Your Company

folder_openCyber Security, Tech Tips
This week’s blog features an article from Bank of America about creating a security-aware culture at the workplace. A cyber-aware organization requires open dialogue, incisive action and empowered employees. Here are five tenets to consider when building an adaptive, security-first company culture. Cyber security is a technical challenge for any business, but a more comprehensive…
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Harnessing the Power of Technology to Prevent Crime at Work

Harnessing the Power of Technology to Prevent Crime at Work

folder_openCyber Security
The threat of crime is familiar to businesses. As technology and industries have evolved, so have the number of threats and types of criminal behavior. Physical crimes range from intrusion, vandalism, public violence, personal attacks, and more. Meanwhile, common cyber crimes include malware, spoofing, phishing, data breaches, and the list goes on. “According to research,…
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Expert Cyber Guidance for Small Businesses

Expert Cyber Guidance for Small Businesses

folder_openCyber Security, Tech Tips
This week’s blog features an article from our friends at the Cybersecurity & Infrastructure Security Agency (CISA) with advice in honor of Cybersecurity Awareness Month this October. A Different Kind of Cybersecurity Advice Cyber incidents have surged among small businesses that often do not have the resources to defend against devastating attacks like ransomware. As…
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